When many organisations reach the point where their data is vast and they can no longer manage the problems caused by duplicated work, they tend to look for an ERP system to help manage their business — to manage stock or the production process within the organisation.

But you have to look for a good ERP to use, and a good ERP should have the following qualities:

Comprehensive resource management
Ease of use
Adaptability and improvement
Security
Support and service
Working with other systems
Analysis and reporting
After-sales service

Here is the detail for each.

1. Comprehensive resource management:

An ERP should be able to manage all of a business’s resources — financial and accounting management, commercial management, production and warehouse management, human resource management, and more — so the organisation can operate at full efficiency.

2. Ease of use

An ERP should be designed to be easy to use and efficient, so everyone in the organisation can use it without difficulty once training has been completed.

3. Adaptability and improvement

An ERP should be flexible enough to be changed and improved as the business needs, and able to update the software or add new modules easily.

4. Security

An ERP should have up-to-date security measures to prevent unauthorised access to data, including keeping data confidential and secure as a matter of routine.

5. Support and service

An ERP should have good support from the vendor and standard technical support to help resolve problems and advise on use.

6. Working with other systems

An ERP should be able to work with other systems in the organisation without problems — for example, connecting to a CRM, a customer-database management system, or a sales or service system.

7. Analysis and reporting

An ERP should be able to produce clear, effective reports so executives can analyse and make decisions precisely.

8. After-sales service

An ERP should have standard after-sales service to help with maintenance and software upgrades as needed.

So a good ERP should have these qualities: comprehensive resource management, ease of use, adaptability and improvement, security, support and service, working with other systems, analysis and reporting, and after-sales service.

PlanetOne ERP is a program that covers the work of every organisation — highly flexible, able to adapt how it works, manage stock, pull real-time reports, and handle complex data.

What should a good ERP system be like?