What are the advantages of a Thai ERP compared with a foreign ERP?

Many organisations choose to use an ERP program to help them work, but there is a lot of debate over whether a good system should come from a large foreign public company, or whether it is better to choose a system developed in Thailand — given that the belief that foreign goods are better than our own is often instilled in how Thai people feel. But let’s look at the advantages of a Thai ERP, and what it would be like if an operator chose a service whose developers are 100% Thai.

1. Excellent, easily accessible service

Many places probably don’t realise that Thai systems offer support as if the customer’s business were our own. Thai service is more excellent than in many countries, thanks to the disposition of most Thai people, who are empathetic and live by the principle of “treat others as you would yourself.” Support is wholehearted and almost around the clock. We had the chance to listen to interviews with Thai software users at an event held by the ATSI association, where one remark spoke of the wholehearted service and sincere customer care that meant they never once thought of switching systems again.

2. A system developed to meet Thai needs

Thai people naturally understand how Thai people work best, because a system developed by Thais starts by building the system specifically from the work problems of Thai people. And of course Thai people are as knowledgeable in software development as anyone in the world, because our developers are creative to begin with. Not to mention the flexibility in operation, which is certainly well suited to Thai businesses.

3. Friendly pricing

Because Thai system developers are almost 100% motivated to develop systems so that Thai people can use a good system at an affordable price — whereas large foreign systems are usually quite expensive — small companies or SME-level organisations here may not be able to bear the high price, leaving only large, public-company-level organisations able to use such systems. Today there are several large-scale systems developed by Thais at an economical price, a consequence of Thai programmer salary rates being lower than foreign currency values, which makes Thai software more economical.

4. The program is highly flexible

Since an ERP is off-the-shelf software that already has standard functions to work with, almost every organisation wants the way it works adjusted to fit its own company’s style. Of course, with a large foreign system, approval can take years before it can be carried out. But with a Thai system, because we speak the same language and have mutual understanding, it’s easy to talk — whatever you want, you can discuss it.

If you are looking for a professional ERP that gives you a large-scale system at a friendly price with high flexibility, PlanetOne ERP is the software you are looking for. Don’t waste time on trial and error, because we have already analysed all the functions to suit Thai people.