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How does a foreign ERP differ from one developed by Thais?
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An ERP (Enterprise Resource Planning) system is a system used to manage all of an organisation’s resources at every level. How business processes are managed varies depending on the working processes and the size of each organisation.
ERP systems include both ERPs developed by various companies around the world and ERPs developed by Thai companies.
The differences between an ERP developed by a foreign company and an ERP developed by Thais can be divided across the following aspects:
1. Differences in language and culture
2. Support for fitting local culture and business practices
3. The cost of implementing the system
The details of each point are as follows:
1. Differences in language and culture
An ERP developed abroad is usually built with an emphasis on the language and culture of that place. Moreover, the access and use of an ERP within that cultural context can differ.
In this case, the clearly noticeable observation is that an ERP developed abroad has all of its system terminology in English.
But an ERP developed by Thais also has its system terminology in Thai.
2. Support for fitting local culture and business practices
An ERP developed in each country usually adapts itself to local laws and requirements, so that the system can process and comply with local law correctly.
A Thai-developed ERP is the same, in that it can improve the system to suit the business operations of organisations in the Thai locality.
3. The cost of implementing the system
The improvement and development of an ERP developed by a foreign company may improve and develop in response to changes in an advancing business environment faster, but at the same time the various costs are higher too.
A Thai-developed ERP may have costs that can be budgeted for by Thai businesses.
When choosing an ERP — whether a Thai system or a foreign one — you should carefully consider whether the chosen ERP responds to the organisation’s objectives. Because implementing an ERP is costly, if you implement the system and it simply can’t be used to its full potential, it counts as an investment that wasn’t worth it.